Return/Refund Policy

Returns

We facilitate returns for products that remain unused, provided they are returned within 14 days of delivery. Please direct any return-related inquiries to support@thetooltree.com.

Upon receipt of your order, please conduct a thorough inspection and notify us promptly of any defects, damages, or discrepancies, thereby enabling us to assess and rectify the issue.

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Refunds

Upon receipt and inspection of your returned item, we will provide notification regarding the approval status of your refund. Approved refunds will be automatically processed to your original payment method within 10 business days. Please be advised that additional processing time may be required by your financial institution. If 15 business days have elapsed since refund approval without receipt, please contact us at support@thetooltree.com

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